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Lettings Services

Expert advice delivered alongside a professional service, as experienced providers of lettings services our clients are assured of our commitment to diligent and reliable service.

Information for Landlords

Moore and York Residential Lettings offer a Fully Managed Service and Tenant Find Only Service. The Tenant Find Only Service is suitable for a landlord who is confident with taking on a much greater level of responsibility, whereas the Fully Managed Service is suitable for landlords who want to take a back seat and let us do the hard work for them.

Fully Managed Service

The Fully Managed Service is our most popular service; it is suited for landlords who have a busy life with less time to manage their property. It is also ideal for the landlord who knows little about the rental market and requires guidance. This service gives landlords piece of mind that our professional team is looking after both your property and tenant. An initial set up fee is charged for finding a credit checked tenant with references from the employer and previous landlord and preparing both the Tenancy Agreement and Prescribed Information for the Tenancy Deposit Scheme. A monthly commission is then charged for dealing with the tenant enquiries, maintenance service, property inspections and rent collection.

Tenant Find Only Service

The Tenant Find Only Service is suitable for landlords who only want us to find a reliable, professional tenant and are willing to take on the full responsibility of managing the tenancy. There is a one off set up fee for this service and it covers finding a credit checked tenant with references from the employer and previous landlord and preparing both the Tenancy Agreement and Prescribed Information for the Tenancy Deposit Scheme.

Tenant Find Only£400*
Fully Managed:
Initial Set up Fee£195*
Management Fee (unfurnished)11%*
Management Fee (furnished)11%*
Re-let Fee£160*
Early Termination Fee (when 3 months notice to cease management is not provided)£250*
Energy Performance Certificate£75*
*All prices stated are subject to VAT at 20%

Our Landlord Services

  • Package
    Tenant Find Only Service
  • No Let - No Fee
  • Providing Initial Advice of Rental Valuation
  • Advertise Property and Interview Prospective Tenants
  • For Let Board
  • Accompanied Viewings
  • Arranging an Energy Performance Certificate (EPC) *
    * Fees Apply
  • Referencing and Credit Checking of Potential Tenants
  • Arranging a Gas Safety Certificate *
    * Fees Apply
  • Preparing the Tenancy Agreement
  • Preparing the Prescribed Information for Tenant Deposit Scheme
  • Arranging a Full Inventory Including Photographs *
    * Fees Apply
  • Collection of First Month's Rent and Deposit
  • Registering & Holding Deposit in the Tenants Deposit Scheme
  • Collection of Rent on a Monthly Basis & Pay Landlord by BACS
  • Monthly Statements Provided by Email
  • Arranging a Gas Safety Certificate *
    * Fees Apply
  • Renewal of Tenancy Agreement
  • Conduct Regular Property Inspections and Reports
  • Handle All Tenant Queries
  • Full 24 Hour Maintenance Service
  • Obtaining Estimates, Supervising Works and Settling Accounts from Rents Received
  • Making Payments on Behalf of the Landlord from Rents Received (Where Authorised)
  • Final Inspection at the End of Tenancy
Tenant Find Only Service
No Let - No Fee
Providing Initial Advice of Rental Valuation
Advertise Property and Interview Prospective Tenants
For Let Board
Accompanied Viewings
Arranging an Energy Performance Certificate (EPC) *
* Fees Apply
Referencing and Credit Checking of Potential Tenants
Arranging a Gas Safety Certificate *
* Fees Apply
Preparing the Tenancy Agreement
Preparing the Prescribed Information for Tenant Deposit Scheme
Arranging a Full Inventory Including Photographs *
* Fees Apply
Collection of First Month's Rent and Deposit
Registering & Holding Deposit in the Tenants Deposit Scheme
Collection of Rent on a Monthly Basis & Pay Landlord by BACS
Monthly Statements Provided by Email
Arranging a Gas Safety Certificate *
* Fees Apply
Renewal of Tenancy Agreement
Conduct Regular Property Inspections and Reports
Handle All Tenant Queries
Full 24 Hour Maintenance Service
Obtaining Estimates, Supervising Works and Settling Accounts from Rents Received
Making Payments on Behalf of the Landlord from Rents Received (Where Authorised)
Final Inspection at the End of Tenancy

Frequently Asked Questions

Make sure that your property is in a clean and tidy condition throughout, particularly the carpets, kitchen and bathroom and that any repairs have been completed. The garden should also be tidy and the grass cut.

All soft furnishings that are to be left in the property should comply with the current fire and furnishing regulations (Furniture and furnishings fire safety regulations 1988). All compliant furniture must display standard labels in a prominent position.

If you have a mortgage you must obtain the consent of your mortgage lender before letting your property. It is best to advise them that you will be using a specialist letting agency. We can provide them with example tenancy agreements upon request.

The Landlord is responsible for ensuring that the property is suitably insured for the building, fixtures and fittings, and that the insurance policy is appropriate for a property that is let.

A ‘right to rent’ check is required by law to be carried out on all applicants before proceeding with the application process. We will therefore need to check and take copies of the passport or where applicable Visa of all applicants.

Landlords and Letting Agents are required to register tenants’ deposits with an approved Tenancy Deposit Scheme. Moore and York Lettings Ltd are members of the Tenant Deposit Scheme (TDS). Deposits taken by us will be held within this scheme for the duration of the tenancy and the appropriate certification provided.

An inventory is a record of the condition of the property and its contents. As a result of the Introduction of the Tenancy Deposit Protection Scheme as per Chapter 4 of The Housing Act 2004, we strongly recommend that a full, professional inventory be prepared prior to the start of the tenancy. We are able to arrange for a professional inventory to be prepared on your behalf.

From 1st October 2008 any residential property that is being offered “for let” will require, by law, an EPC. EPC’s are being introduced to help improve the energy efficiency of buildings. An EPC is valid for 10 years for rented residential properties. We can provide an EPC for your property at a cost of £75 inc VAT.

A landlord’s gas safety certificate is required for all residential (tenanted) properties with gas appliances. Moore and York Lettings can arrange for a suitably qualified contractor to carry out an annual gas safety check and issue the certificate.

From October 1st 2015 it is a legal requirement for Landlords to provide working smoke alarms on each floor of a rented residential property. Smoke alarms need to be tested at the start of each new tenancy. If the property has a solid fuel heating system or appliance then a working carbon monoxide alarm must also be fitted. Again, this must also be tested at the start of each tenancy.

Repairs are usually the responsibility of the Landlord unless the repair is required as a result of misuse or deliberate damage caused by the tenant.

Tenants are responsible for the payment of all Utility bills and Council Tax for the duration of the tenancy. The landlord will be responsible for payment of these bills during any void/changeover period.

As soon as the rent is received from the tenant, Moore and York Lettings will transfer the rent via BACS to the landlord’s bank account minus our commission and any bills such as maintenance work fees.

The landlord/Agent will need to give the tenant appropriate notice before entering the property.

Interested in letting your property?

Get in touch with us and we can help you